The Business Analyst will work closely with stakeholders to understand business needs, analyze processes, and recommend solutions that improve efficiency and effectiveness. This role requires strong analytical skills, excellent communication, and a deep understanding of business processes.
Job Overview: The Operational Analyst will be responsible for analyzing operational data, identifying trends, and recommending solutions to improve operational efficiency and reduce costs. This role requires strong analytical skills, data visualization expertise, and a deep understanding of operational processes.
Responsibilities:
- Collect and analyze operational data from various sources.
- Develop dashboards and reports to visualize key performance indicators (KPIs).
- Identify trends and patterns in operational data.
- Conduct root cause analysis of operational issues.
- Develop and implement process improvements.
- Monitor and evaluate the effectiveness of implemented solutions.
- Collaborate with other departments to improve operational efficiency.
Requirements:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 2+ years of experience as an Operational Analyst.
- Strong analytical and problem-solving skills.
- Expertise in data visualization tools (e.g., Tableau, Power BI).
- Experience with statistical analysis software (e.g., R, Python) preferred.
- Excellent communication and presentation skills.
Skills & Expertise:
- Data Analysis
- Data Visualization
- Process Improvement
- Performance Monitoring
- Root Cause Analysis
- Statistical Analysis (preferred)
- Communication (written and verbal)
Compensation & Other Benefits:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) retirement plan.
- Opportunities for professional development and advancement.